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How to use postcode look-up to enter a patient's address - UK only πŸ‡¬πŸ‡§
How to use postcode look-up to enter a patient's address - UK only πŸ‡¬πŸ‡§

How to use the postcode finder function to make it easier to enter patient details.

Hebe Neate-Clegg avatar
Written by Hebe Neate-Clegg
Updated yesterday

How do I use the postcode finder to enter patient details?

  • Go to the patient's 'Details' tab.

  • Under 'Contact details and preferences', type in the postcode.

  • Click the πŸ” magnifying glass icon to the right of the postcode box.

  • A list of applicable addresses will appear - choose the correct address from the list.

  • The rest of the address fields will be automatically populated.

πŸ“ Please note: This is currently only available for UK addresses πŸ‡¬πŸ‡§

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Why is postcode look-up beneficial for my practice?

  • Quicker and easier - reception/administrative staff can save time when inputting address details.

  • Increased accuracy - reduce the chance for human error by letting fields auto-populate.

  • Helps confidentiality - patients don't have to give their full address verbally in a busy waiting room.

πŸ’‘ Top tip: Patients can also make use of this function when providing their personal details on Dentally Portal.

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