To send a patient a new SMS, go to the Correspondence tab, click ‘New Correspondence’ and select ‘New SMS’ from the drop-down menu.
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You can either type the message you wish to send

or choose from your pre-defined templates, which can be configured in the Settings Menu, under Templates. Find out more about templates from our Correspondence Templates web page.

Click Send to send the SMS and retain a copy in the Correspondence tab.

Remember that each SMS should be no longer than 160 characters (including spaces & punctuation).