When a member of staff leaves your practice, you will need to remove their access to your Dentally account. You need to have Permission Level 4 (administrator) to be able to do this.
You do NOT delete a user.
To remove a user’s access on the dental software:
- Navigate to Settings
- Select ‘Users’
- Find the user you want to remove and click edit
- Change their Permission Level to ‘0 - No Access’
- Click ‘Save’
The user’s historical actions and records remain recorded on Dentally but the user will no longer have access.