System requirements

System requirements, or what you need, to run Dentally. Windows, Mac and iPad requirements

Written by Clare Levy
Updated over a week ago

Dentally is completely web-based: there's nothing to download or install. You may find that Dentally works absolutely fine in a number of different environments or set-ups. However, to get the best experience possible when using Dentally we can only support the following systems requirements:

  • Operating System: at least Windows 10 or at least macOS 10.15 (Catalina)

    • Most recent Windows 11 is supported.

    • Most recent macOS Ventura is supported.

  • CPU: Intel Core i3 or equivalent processor

  • RAM: 8GB

  • Monitor Resolution: 1920 x 1080 (21.5")

  • Browser: Google Chrome (latest version)

  • Dentally iPad App: Apple devices running iOS 13 or higher

  • Broadband speed: High speed broadband connection

    • Bandwidth Download Speeds: 15+Mbps (recommended)

    • Upload Speeds: 10+Mbps (recommended)

❗️Please note - Our iPad requirements are for the function and usability of the Dentally application only . This doesn't include accessing Dentally's web-based software through an internet browser.

**For Download & Upload speed below 4 MBPS, practice requires a mobile dongle with a 4G business plan as a backup. It is preferred that NBN is installed at the practice for ultimate outcome**


  • Operating System: Windows 10 or macOS 10.14 (Mojave)

  • CPU: Intel Dual Core 1.8 GHz

  • RAM: 4GB

  • Monitor Resolution: 1280 x 1024 (19")

  • Browser: Google Chrome (must be within the 3 most recent versions)

  • Dentally iPad App: Apple devices running iOS 12 or higher

  • Broadband speed: 1mbps per surgery

❗️Important information - For those using the Dentally imaging Bridge to connect to your external imaging software, please note that this is only supported by 64-bit operating systems.

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