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How to change your Dentally password
How to change your Dentally password

How to change your Dentally password? What to do if I forget my password? Are there password specifications for my Dentally account?

Shelley Withington avatar
Written by Shelley Withington
Updated over a week ago

There are 2 ways you can change your password.
1  From the Dentally login page - useful if you have forgotten your password
2  From My Account within Dentally


Dentally Password Specifications

Dentally Password SpecificationsWhen resetting your password please bare in mind your password must meet the following specifications or you will be presented with a warning on screen...

  • At least 10 characters

  • 1 x uppercase

  • 1 x lowercase

  • 1 x number

  • 1 x special character (e.g. !“£$%^&*)


Forgotten Password

If you forget your password or need to change your password, go to the Dentally login page.

  •  Beneath the login fields, click on the Forgotten your password? link.

  •  Now enter the email you used to register on Dentally.

  • An email with instructions on how to change your Password will be sent to your email address.

  • Open up your email. Follow the instructions in that email.

  • Now login to Dentally with your new password.


Did not receive an email

If you do not receive an email, and you have checked your Junk and Spam folders and there is no email from Dentally, please contact the Support Team.

Change Password from My Account in Dentally

update password

From the User Account button, at the top right of the Dentally screen (displaying your name and picture)

  • Select My Account

  • Select Security on the left hand side menu

  • Type in your old password

  • Type in your new password in both the New Password field and the Confirm New Password field

  • Click on Update


Locked Dentally account

If you happen to lock yourself out of your account you will be presented with the option underneath the login screen that says 'Didn't receive unlock instructions?'

Once you click on this you will be able to resend the reset instructions to your email account.


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