As you start to fill your appointment book, after returning from COVID-19 closure, you may wish to contact those patients whose appointments you had to cancel.
You can find them quickly and easily using the Appointments report.
- Select the Appointments Report
- Select the date filters
- Select Status - Cancelled
- This opens an additional option - Cancellation Reason
- Select the Cancellation Reason you used when you cancelled the patients' appointments.
- You may select one option or All from this menu.
- You can Export the list of cancelled appointments so that you can contact the patients easily
- Or you can select the patients individually from the list and contact them directly in the usual way
- Remember that you can make phone calls directly from Dentally. For help with Making a phone call from Dentally, see our helpful web page.