As you start to fill your appointment book, after returning from COVID-19 closure, you may wish to contact those patients whose appointments you had to cancel.
You can find them quickly and easily using the Appointments report.
Select the Appointments Report
Select the date filters
Select Status - Cancelled
This opens an additional option - Cancellation Reason
Select the Cancellation Reason you used when you cancelled the patients' appointments.
You may select one option or All from this menu.
You can Export the list of cancelled appointments so that you can contact the patients easily
Or you can select the patients individually from the list and contact them directly in the usual way
Remember that you can make phone calls directly from Dentally. For help with Making a phone call from Dentally, see our helpful web page.