Example Templates:

These are examples of what you might wish to say, including any data tags. Please remember that SMS messages may contain up to 152 characters. Messages longer than 152 characters will be charged at multiples. You are warned about the character length as you compose the SMS messages.

Appointment Confirmation - Existing reminder system (2 days before)

[patient_title] [patient_last_name], You have a dental appointment at [practice_name], [practice_postcode] on [appointment_time_all].

We have new measures to ensure our patient safety at the practice, our new procedures are ..... NEEDS TO BE FILLED IN BY PRACTICE IDEALLY WITH LINK TO PRACTICE WEBSITE

Appointment Reminder - Existing reminder system (1 day before)

You have a dental appointment at [practice_name] on [appointment_time_all].

Please fill out your medical history securely using this link prior to coming to your appointment. [patient_medical_link]

Following government guidelines please confirm that you don't have any of the following before coming to the practice

– Do you have a new, continuous cough?

– Do you have a high temperature (37.8C or over)?

– Does anyone in your household have a new, continuous cough or a high temperature?

– If you or anyone in your household has tested positive for coronavirus, are you still in the self/household isolation period?

If you answer yes to any of these questions please contact the practice on [practice_phone] and more information can be found at www.nhs.uk/coronavirus

Additional Support Documents to help with Templates

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Correspondence Templates

Creating Treatment Plan Templates

Estimate Templates

Create a Consent Form Template

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Personal Clinical Notes Templates

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ACORN Templates - NHS Wales

COVID-19 Templates

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COVID-19 - SMS Templates

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