Settings

Dentally Patient Portal Settings Tab

Under Settings you manage your Patient Portal and Online Appointment Booking options.

Here you will manage Appointments/Cancellations Policy, Communications, Calendar Sessions, Text, Branding and Practice settings.

Dentally Patient Portal Communications settings

Communications

These settings allow you to manage how you and your patients are kept informed of changes made using the Patient Portal with Online Appointment Booking. For each action, you can select what communications are triggered and sent - email or SMS.

Dentally patient portal communications options

Practice Email Address

Set the email address that will receive notifications from the patient portal. you can have more than one email address here. Separate email addresses with a comma.

Dentally Patient Portal Communications email

Communications for each action

Select which communication method you wish to enable for each action.

Select or de-select options.

Changes are saved automatically.

Dentally Patient Portal communications actions

In this example, when a New Patient books an appointment an email is sent to the patient, an SMS is sent to the patient and an email is sent to the practice.

Emails have no charge. SMS messages are charged at the usual rate.

Emails and SMS messages sent to the patient show in patient correspondence in Dentally.

Additional Web pages to support Managing Patient Portal and Online Appointment Booking

Setting up Patient Portal and Online Appointment Booking

Managing Patient Treatments in the Patient Portal

Settings

Managing Patient Portal Appointment and cancellation settings

Managing Calendar Sessions for Online Appointment Booking

Managing Text Settings for Online Appointment Booking

Managing Branding settings in the Patient Portal

Managing Practice Settings in the Patient Portal

Managing Patient Promotional Codes in the Patient Portal

Managing your Patient Portal - Share with Patients

Managing the Practitioners in the Patient Portal

Patient Portal Reports

Managing Stripe Payments in Patient Portal

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