Error Explained

This means that there is no treatment which is verifiable NHS treatment on the claim.

This could be for two main reasons.

1 - The treatment item code you have used to chart the treatment is not recognised on the Clinical Data Set screen as an NHS treatment code

2 - The treatment is listed as Private and not NHS treatment on the Treatment Plan

How to Resolve

If the treatment is not recognised as NHS treatment, you need to go back to the Treatment plan and check the treatment code.

The easiest way to check what is being submitted is to look at the Clinical Data Set screen.

Dentally NHS Submission screen showing clinical data set

If you need to list treatment items as NHS, go into Settings > Treatments> and check that the item is listed as NHS and have the correct band.

If the treatment is listed as Private on the treatment plan, you need to open the treatment plan, untick the complete items, change the treatment to NHS and complete and resubmit.

For help with the No significant treatment on a claim for NHS Scotland, take a look at our support document here.

Additional NHS Claim Error support documentation

For additional support documents showing you how to resolve common NHS Claim errors, please see below

Dealing with NHS Claim Problems - This is an overview of claim errors

Specific NHS Claim Errors

NHS Claims Error - Claim is invalid

NHS Claim Error - Further treatment within 2 months

NHS Claim Error - Treatment dates are outside the period of the contract or the performer's tenure

NHS Claim Error - Duplicate or overlapping claims

NHS Claim Error - Invalid location ID

NHS Claim Error - Further treatment within 2 months

NHS Claim Error - Invalid PIN

NHS Claim Error - SQ Ind claim where original has already been deleted or is in error

NHS Claim Error - Invalid or missing contract name and/or performer number

NHS Claim Error - Free Repair / Replacement

NHS Claim Error - Inappropriate Treatment code used

NHS Scotland Specific Errors

NHS Scotland Claim Error - No significant treatment on a claim

Additional NHS England and Wales Support web pages

Submitting an NHS claim

Resubmitting and Withdrawing NHS Claims

Sending incomplete or FTR Claims

COVID-19 Triage Assessment Forms

How to use the NHS Claims Report to track the progress of NHS claims in England and Wales

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