Let's take a look at how you can add your patient's Health and Care number to Dentally.
The Health and Care number is known by many names from here we shall refer to it as the HCN. We always recommend having the patient's HCN on their details before sending their claims. However, you can have the patient's CHI number present instead if this is the only information that you have available.
A claim cannot be submitted successfully without either a CHI or HCN.
Watch the below video ⬇️ or follow the step-by-step instructions to get started.
Video instructions...
Step-by-Step instructions...
Find the desired patient
Go to their details screen
Scroll down to Health and Care Number
Enter in details
If you have a CHI number instead make sure this goes into the CHI number box underneath.
Click Save
The number will now automatically pull through onto the patient's claim form when submitting this through Dentally.