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How to send an NHS prior approval claim in Northern Ireland?
How to send an NHS prior approval claim in Northern Ireland?

If you are a Northern Irish NHS dental practice, then follow these steps on how to send your NHS prior approval claims in Dentally.

Amber Morris avatar
Written by Amber Morris
Updated over a week ago

Let's take a look at how to send your NHS NI prior approval claims through Dentally.

When you hit the tier limit of a provider you will be prompted to request prior approval, let's take a look at how you will send this request off to the NHS.

Watch the below video ⬇️ or follow the step-by-step instructions on how to successfully send your NHS prior approval claims.

Video instructions...

Step-by-Step instructions...

  • When charting your course of treatment when you hit the tier limit for the provider in question or you chart a treatment that always requires approval you will see the red prompt appear

  • When you see this prompt you will know you need to send for prior approval

  • Tick the items already completed

  • Click Submit claim

  • The prior approval box will already be ticked

  • For any treatments that don't hit the limit but still require approval, you can manually tick the prior approval box.

  • At the bottom of the claim form you will see the observations box

  • Fill out the box with what information (if any) you will be mailing to the NHS in the post

  • Accept the declarations

  • Submit the claim

  • Once you click complete you can track the claim from either the patient's NHS tab or the NHS claims report.

  • When you have completed the work and wish to submit the claim for payment, follow the normal claim submission process

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