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How to use system requirements
How to use system requirements

System requirements, or what you need, to run Dentally. Windows, Mac and iPad requirements

Clare Levy avatar
Written by Clare Levy
Updated over a week ago

Dentally is completely web-based: there's nothing to download or install. You may find that Dentally works absolutely fine in a number of different environments or set-ups. However, to get the best experience possible when using Dentally we can only support the following systems requirements:

  • Operating System: at least Windows 10 64 bit OS or at least macOS 10.15 (Catalina)

    • Most recent Windows 11 is supported.

    • Most recent macOS Sonoma is supported.

  • CPU: Intel Core i3 or equivalent processor

  • RAM: 8GB

  • Monitor Resolution: 1920 x 1080 (21.5")

  • Browser: Google Chrome (latest version)

  • Dentally iPad App: Apple devices running iOS 13 or higher

  • Broadband speed: High speed broadband connection

    • Bandwidth Download Speeds: 15+Mbps (recommended)

    • Upload Speeds: 10+Mbps (recommended)

πŸ“ Please note: Our iPad requirements are for the function and usability of the Dentally application only . This doesn't include accessing Dentally's web-based software through an internet browser.

**For Download & Upload speed below 4 MBPS, practice requires a mobile dongle with a 4G business plan as a backup. It is preferred that NBN is installed at the practice for ultimate outcome**

Minimum system requirements

  • Operating System: Windows 10 OS or macOS 10.14 (Mojave)

  • CPU: Intel Dual Core 1.8 GHz

  • RAM: 4GB

  • Monitor Resolution: 1280 x 1024 (19")

  • Browser: Google Chrome (must be within the 3 most recent versions)

  • Dentally iPad App: Apple devices running iOS 12 or higher

  • Broadband speed: 1mbps per surgery

🚨 Important to remember: For those using the Dentally imaging bridge to connect to your external imaging software, please note that this is only supported by 64-bit operating systems.

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