Set your own appointment cancellation reasons so that you can report on them using the Appointments Report.

Dentally Settings Diary

Go to Settings > Diary > Appointment Cancellation Reasons. You need to have Level 4 (Administrator) permissions.

Dentally Appointment Cancellation Reasons

New Cancellation Reason

  • Select New Cancellation Reason
Dentally New appointment Cancellation Reason
  • Type in your cancellation reason
  • Select Save

Edit Cancellation Reason

  • If you wish to edit a cancellation reason, click on the edit icon to the right of the reason.
Dentally Edit appointment cancellation reason
  • Make any edits you wish to make and select Save
  • If you no longer wish to use the cancellation reason, mark it as Hidden and Save.

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