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How to enable and view patient booking notifications in Portal
How to enable and view patient booking notifications in Portal

Let's take a look at when/how the practice can be notified of important Dentally Portal updates.

Hebe Neate-Clegg avatar
Written by Hebe Neate-Clegg
Updated this week

How do I turn on patient booking notifications in Dentally Portal?

Notifications to alert your team to patients' booking activities can be enabled by in Portal's settings.

  • Go to 'Online Booking' and click 'Settings' in the toolbar on the left-hand side.

  • Scroll down to 'Site notifications' and select your chosen practice site.

  • Here you will be able to turn on/off notifications for various types of patient booking.

When notifications are enabled, emails are sent to your site's inbox to inform you of patient booking activity.

What types of patient booking notifications can I receive?

You can set your Portal up to inform your administrative staff whenever:

  • New patients book an appointment

  • Existing patients book an appointment

  • A booking is cancelled

  • A patient comments on a booking

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