Incomplete NHS Treatment - Scotland
If a patient fails to return for the completion of their treatment, clinicians can send off their NHS claim to receive money for the treatment already delivered.
If a patient does not return for routine treatments such as radiographs or fillings then you simply send the claim off with the treatments you have completed ticked.
NOTE - When claiming for part treatments on items such as dentures, bridges, crowns or Perio scaling, its important to use the correct codes provided on the SDR. This is crucial for the GP17 to be able to request the correct payment.
How to send an Incomplete NHS claim in Scotland?
Tick the relevant treatments that have been completed
Click Send claim
When the GP17 screen comes up it will look like this ⬇️
Change the PFTR to yes and you will get an additional 2 fields to complete. (see below)
PFTR Fee required? - Change to Yes if you require an additional fee.
PFTR Observations - Add observations if there is anything the board specifically need to know about the claim.
For Prior Approvals - If you have previously obtained prior approval for the treatment you must add the date and approval number to the GP17.
Once you have completed all required parts click next and complete your declarations.
You can then submit your claim in the usual way.
