Working Feedback

How to set up and connect working feedback to my dentally account

Amber Morris avatar
Written by Amber Morris
Updated over a week ago

Want to increase your online reviews?

With Working Feedback you can boost your online reviews through a fully automated system. Working Feedback will automatically send emails to patients after their treatment has been completed ensuring you are asking for feedback in a timely fashion.

How to connect working feedback to Dentally?

After speaking with the Dentally team to purchase the Working Feedback integration and setting up your account with Working Feedback. You will be able to log straight into your account from Dentally by navigating to Settings > Integrations > Working Feedback > Then simply log in with your account details. πŸ‘‡

Why choose Working Feedback?

When choosing Working Feedback, at the completion of each dental treatment, Dentally will trigger a review request to your patient based on that individual's marketing communications preference.

All patient responses are moderated first by Working Feedback before sharing through online platforms such as your website, social media, NHS and Google (if applicable). Find out more online here

Don't have Working Feedback but still want to ask for reviews?

Within Dentally you can also send automated messages in a specified timeframe after an appointment. Therefore you can set up your own emails and/or sms to send inside Dentally asking for Google reviews. You will not have all the advantages and benefits that you get when using Working Feedback but can still be a great way to start pushing your online reviews and garnering an online presence.

Did this answer your question?