Our monthly Product Update and Newsletter are here to keep you informed about what is happening here at Dentally.

You can use the below to navigate to the relevant section or browse the whole Changelog at your leisure;

🆕 New: Dentally Vision is now ready for Scotland, Wales, Northern Ireland and Republic of Ireland. Treatment items have been mapped for each region. Read more about how Dentally Vision works here.

🌟Improved: NHS England & Wales enhancement for patients who fail to return

If you abandon a course of treatment for a patient, you are now able to leave the incomplete treatment items on the treatment plan and start the claiming process under NHS England & Wales. If there are any incomplete items, you'll be required to specify which payment band you wish to claim for, allowing you to receive payment for work started but not delivered to the patient, if appropriate. This change will be rolled out to all practices over the course of the month, so you may not see it immediately.

🆕 New: Practitioner availability guide

The new Availability Guide provides you with a per-appointment, per-practitioner overview of availability over the next 7 weeks, as well as the next available date and time slot. The guide gives you an easy view on availability for your selected diary settings, and helps you ensure that there are always available times for patients to book through Dentally Portal.

🌟Improved: Smoother payment flow

We've simplified the way patients pay appointment deposits and balances. The new flow takes less time and increases the conversion rate.

🌟Improved: Patients can update their medical history at any time

Patients can now update a medical history in Portal at any time, even if one isn't due.

🌟Improved: Make NI number optional on NHS PR FP17 form

The NI number was previously a mandatory field - we've made this optional to match the paper form.

🌟Improved: One-question-at-a-time medical history

We ran an experiment on different medical history layouts

Version three performed 2% better than the others in completion rate. We suspect this is due to reduced errors and better question comprehension. Read more here.

🐛Bug fixes and security upgrades

We've updated our framework to the latest version to fix vulnerabilities.