Error Explained

This means that there is no treatment which is verifiable NHS treatment on the claim. This could be for three main reasons.

1 - For NHS Scotland specifically, there is no treatment to chart as it is treatment that is claimed for under capitation.

The following reasons apply to NHS England, Wales and Scotland

2 - The treatment item code you have used to chart the treatment is not recognised on the Clinical Data Set screen as an NHS treatment code

3 - The treatment is listed as Private and not NHS treatment on the Treatment Plan

How to Resolve

If the treatment is for work that is carried out under capitation, you need to chart an REGN treatment, and send the claim.

Note that an REGN code must be on an individual submission with NO other treatment.

For more help, take a look at our support doc about the REGN code for NHS Scotland U18 claims here

Additional NHS Claim Error support documentation

For additional support documents showing you how to resolve common NHS Claim errors, please see below. May of these errors are applicable to both Scotland, England and Wales, unless otherwise stated

Dealing with NHS Claim Problems - This is an overview of claim errors

Specific NHS Claim Errors

NHS Claims Error - Claim is invalid

NHS Claim Error - Further treatment within 2 months

NHS Claim Error - Treatment dates are outside the period of the contract or the performer's tenure

NHS Claim Error - Duplicate or overlapping claims

NHS Claim Error - Invalid location ID

NHS Claim Error - No significant treatment on a claim - England and Wales

NHS Claim Error - Further treatment within 2 months

NHS Claim Error - Invalid PIN

NHS Claim Error - SQ Ind claim where original has already been deleted or is in error

NHS Claim Error - Invalid or missing contract name and/or performer number

NHS Claim Error - Free Repair / Replacement

NHS Claim Error - Inappropriate Treatment code used

Additional NHS England and Wales Support web pages

Submitting an NHS claim

Resubmitting and Withdrawing NHS Claims

Sending incomplete or FTR Claims

COVID-19 Triage Assessment Forms

How to use the NHS Claims Report to track the progress of NHS claims in England and Wales

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